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WHAT
WE DO

We support essential services before, during, and after animal crises, fostering stronger interagency communication, cooperation, and integration. By streamlining response information, we enable teams to focus on what truly matters—ensuring the safety and well-being of every animal.

WHAT WE OFFER.

Our platform is a disaster response operating system that helps streamline sheltering operations, tracking and management efforts, improving efficiency, and reducing manual processes for organizations, responders and animal control officers working in animal disaster management.

Key Functionality.

1

Hotline

The Hotline module allows trained operators to create service requests quickly and accurately during emergencies. With built-in tools for verifying locations, capturing caller details, and recording animal information, it ensures a clear and complete starting point for every response effort. This functionality is key to minimizing delays and routing the right support where it’s needed most.

2

Dispatch

Shelterly’s Dispatch functionality enables efficient coordination between service requests and field teams. Dispatchers can assess needs, assign service requests based on team skills and location, and deploy teams in real time. With interactive maps, priority filters, and robust reporting tools, it helps organizations manage resources efficiently, even under dynamic incident conditions.

3

Debrief

The Debrief module supports accurate, timely updates after field teams complete their visits. Trained Debriefers can work remotely to efficiently log outcomes, update animal statuses, and add follow-up instructions to maintain continuity across shifts, saving time.

4

Intake

The Intake module streamlines the process of admitting animals into shelter care—whether from dispatch assignments, owner drop-offs, or non-owner walk-ins. Staff can easily verify records, update medical notes, and assign animals to specific rooms or triage levels. This centralized system supports accurate tracking and care from the moment animals arrive.

5

Shelter

The Shelter module allows users to configure shelter locations, buildings, and rooms ahead of activations, mirroring real-world layouts. This foundation supports effective space management, clear animal housing records, and coordination between staff across multiple facilities—ensuring animals are placed quickly and appropriately during crises, and tracked properly.

6

Veterinary

Shelterly supports veterinary teams with tools to track animals from intake through exams, treatment plans, and follow-up care. This functionality ensures medical needs can be documented and addressed efficiently, supporting animal health and continuity of care throughout the incident.

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